Canon MAXIFY GX5020 Wireless MegaTank Inkjet Color Printer User Manual
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If your smartphone/tablet cannot communicate with the printer in the Wireless Direct, check the following.
Check1
Check power status of printer and device (e.g. smartphone/tablet).
Turn on the printer or your device.
If the power is already turned on, cycle the power switch.
Check2
Is Wireless Direct enabled?
From the
Setup menu
screen, select
Device settings
>
LAN settings
>
Wireless Direct
>
Switch WL
Direct
in this order and select
Yes
.
Check3
Check settings of device (e.g. smartphone/tablet).
Make sure Wi-Fi is enabled on your device.
For details, refer to your device's instruction manual.
Check4
Check that printer is selected as connection for devices (e.g. smartphone/
tablet).
Select the network name (SSID) for Wireless Direct specified for the printer as the connection destination for
devices.
Check the destination on your device.
For details, refer to your device's instruction manual or visit the manufacturer's website.
To check the network name (SSID) for Wireless Direct specified for the printer, print out the network settings
information of the printer.
Check5
Check that wireless direct password set for printer is entered correctly.
To check the password specified for the printer, print out the network settings information of the printer.
Check6
Check that printer is not placed too far away from devices.
If the distance between the printer and devices is too far, wireless communication becomes poor. Place the
printer and devices close to each other.
Check7
Check that 5 devices are already connected.
Wireless Direct does not allow more than 5 devices to be connected.
Note
• Some printers support IEEE802.1X/EAP (WPA/WPA2 Enterprise). Note that when IEEE802.1X/EAP
•
(WPA/WPA2 Enterprise) is set to
Enable
, Wireless Direct is set to
Disable
.
• This web page contains information about several models. Depending on the specifications of the
•
printer you are using, some of the features described (scanner/copy, etc.) may not apply.
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