If the ink still does not come out – Canon MAXIFY GX5020 Wireless MegaTank Inkjet Color Printer User Manual
Page 262
• From the computer
•
◦
For Windows:
◦
Clean the print head
◦
For macOS:
◦
If it still does not improve, go to the next step.
Step3
Clean the print head again.
After cleaning the print head again, print the nozzle check pattern and check the result.
If it still does not improve, go to the next step.
Step4
Clean the print head deeply.
After cleaning the print head deeply, print the nozzle check pattern and check the result.
• From the printer
•
• From the computer
•
◦
For Windows:
◦
Clean the print head deeply
◦
For macOS:
◦
If it does not improve, turn off the printer, wait for more than 24 hours without unplugging the power supply, and go to the next step.
Step5
Clean the print head deeply again.
After cleaning the print head deeply again, print the nozzle check pattern and check the result.
For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see
.
Check3
When using paper with one printable surface, check the correct printable side
of the paper.
Printing on the wrong side of such paper may cause unclear prints or prints with reduced quality.
When you load paper on the rear tray, load paper with the printable side facing up. When you load paper in the
cassette, load paper with the printable side facing down.
Refer to the instruction manual supplied with the paper for detailed information on the printable side.
Check4
If the ink still does not come out.
How to Perform Ink Flush
Note
• Although some air may enter the ink tube, it is not a malfunction. No problem if the nozzle check pattern is
•
printed correctly.
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