Epson SureColor T3170M 24" Wireless Printer, Scanner & Copier - Manual (Page 237)

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Cut Sheet Paper Jam Problems
If cut sheet paper has jammed in the product, follow the steps here to clear the jam.
1. Remove any jammed paper from the front of the product.
2. Raise the scanner unit.
3. Remove any other jammed paper as necessary.
Note: Do not touch the print head.
4. Lower the scanner unit.
5. Turn the printer off and on.