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ProSoft Technology MVI56E-MNETCR User Manual

Page 86

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Diagnostics and Troubleshooting

MVI56E-MNETCR ♦ ControlLogix Platform

User Manual

Modbus TCP/IP Multi Client Enhanced Communications Module for Remote Chassis

Page 86 of 159

ProSoft Technology, Inc.

June 14, 2011

3 If PCB is still unable to connect to the module, click the

B

ROWSE

D

EVICE

(

S

)

button to open the ProSoft Discovery Service. Select the module, then right
click and choose S

ELECT FOR

PCB.

Close ProSoft Discovery Service, and click the C

ONNECT

button again.

4 If all of these troubleshooting steps fail, verify that the Ethernet cable is

connected properly between your computer and the module, either through a
hub or switch (using the grey cable) or directly between your computer and
the module (using the red cable).

If you are still not able to establish a connection, contact ProSoft Technology for
assistance.