PLANET NAS-7400 User Manual

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Q7:

How are non-ASCII folder file names displayed?

A7:

The NAS-7400 supports Unicode, so you can use non-ASCII characters

in your folder names. Windows 98 and ME do not support Unicode, so they
cannot display your folder names properly. But you can still access your
folders.

Q8:

I tried to copy a Windows shortcut to my network drive, but an error

message says there is not enough free disk space.

A8:

Normally, you can copy a Windows shortcut to a network drive. However,

if the network drive is a USB drive or memory stick with FAT32 file format,
the NAS-7400 might not recognize the shortcut and prevent you from
copying it.
If this situation occurs, choose a different folder in which to copy the
shortcut.

Q9:

Does NAS-7400 support a USB drive or memory stick with FAT16 file

format?

A9:

No. If you attach the FAT16 USB drive or memory stick to NAS-7400,

you can see the files on it. But if you attempt to copy files to the drive or
memory stick, Windows might display a disk full message.

Q10:

How do I remove a USB drive or memory stick from the NAS-7400?

A10:

Be sure that no files on the USB drive or memory stick are still open.

Then unplug the USB drive or memory stick from the NAS-7400. The
NAS-7400 automatically un-mounts the USB drive or memory sticks.

Q11:

Can I do a One Touch Backup or a regular Backup on a protected folder

or file on my Windows PC?

A11:

No. Windows does not allow SmartSYNC to access protected folders

and files. If you want to perform a backup, you must first disable protection
on your folders and files.

Q12:

Which FTP clients are compatible with the NAS-7400’s FTP server?

A12:

We recommend FTP clients that support Unicode, such as Filezilla or

Smart FTP for Windows, Filezilla for Linux, and Transmit v3.5.5 for
Macintosh.
If your FTP client does not support Unicode, only use ASCII characters to
name your shared folders on NAS-7400.