PLANET NAS-7400 User Manual

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If you cannot restore the previous IP address, you must create new
network drives and printer connections.

Q2:

When I start Windows, a message displays that says, “Could not

reconnect all network drives.”

A2:

The NAS-7400 reconnects to your PC shortly after Windows starts. In

most cases, the NAS-7400 network drives will be available by the time you
click on them.

Q3:

The NAS Setup Wizard cannot access the NAS-7400 over the network.

A3:

If you a running a personal firewall on your Windows PC, the firewall

might prevent you from accessing folders on the NAS-7400. You must do
one of the following actions:


Disable the firewall



Add an exception for the NAS-7400

Q4:

I tried to connect my NAS-7400 as a network drive using SmartSYNC,

but Windows displayed an error message.

A4:

There might be an IP address conflict between the NAS-7400 and

another device on your network. See your Network Administrator for
assistance.

Q5:

I cannot log into the NAS-7400 with through the AD Domain.

A5:

Be sure you use a “domain name\user name” when you log into the

NAS-7400 using SMB, FTP, or AFP. You must use the “\” character.
Many FTP clients do not support a space in the domain name or user name.
Also, the NAS-7400 does not support a user home directory.

Q6:

How does the NAS-7400 integrate into an NIS Domain?

A6:

If the NIS domain account or group name is the same as the NAS-7400,

the NAS-7400 will apply them to its account or group.
If the NAS-7400 joins a NIS Domain, joining only affects the NFS service and
Quota settings. The other services are not affected.