Epson 1500 - Manual (Page 67)

Option Problems
A font cannot be selected or the message CARD ERROR appears
Remove and carefully reinsert the cartridge.
Make sure the cartridge is listed in the table of available font
cartridges in Chapter 5, “Options.”
Paper does not feed from the optional lower paper cassette
Be sure you have made the proper choice with your application
software.
The INPUT menu in SelecType Level 1 may be set to STD. To
use the optional lower paper cassette, the INPUT menu in
SelecType Level 1 must be set to OPT or AUTO. Change the
setting as described in Chapter 4, “SelecType.”
There may be no paper in the lower paper cassette. Load it with
paper.
Be sure that the lower paper cassette is properly installed and
that you have not tried to load it with too many sheets of paper.
The cassette can hold a maximum of 250 sheets of 75 g/m
2
(20 lb) paper.
The lower paper cassette may not be installed properly. See
Chapter 5 for instructions on installing the lower paper cassette.
Troubleshooting 3-15