Paper jams inside the printer – Epson 740 Series User Manual

Page 157

Troubleshooting

Page 157

Paper jams inside the printer

Paper doesn't eject fully or is wrinkled

Try this

Then do this

Turn off your printer,
open the cover, and
remove all the paper
that’s inside, including
any little pieces that
may have torn off.

Load more paper in the printer, following the instructions in the

Start

Here card and in

. If your paper

jams frequently, make sure you:

◗

Use smooth, high-quality paper, loaded printable side up.

◗

Fan the stack and then even the edges before loading it.

◗

Load paper beneath the arrow mark on the left edge guide.

◗

Adjust the left edge guide to fit the width of your paper.

Possible cause

Solution

If the paper doesn’t
eject fully, you may
have set the wrong
paper size.

Press the

load/eject button to eject the paper. Then make sure you

select the correct paper size in your printer software. See

for instructions.

If it’s wrinkled when it
comes out, the paper
may be damp or too
thin.

See the specifications in

for ranges of paper thicknesses you can

print with, as well as environmental requirements for storage.