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Epson 740 Series User Manual

Page 144

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Troubleshooting

Page 144

The printed image is faint or has gaps

The printed image is blurry or smeared

Possible cause

Solution

The print head nozzles
are clogged.

Clean the print head. See

Cleaning the Print Head

for instructions.

The

Media Type

setting doesn’t match
the loaded paper.

Make sure the Media Type setting matches the paper you’re using. See

Printing from Windows

or

Printing from a Macintosh

for instructions.

The loaded paper is
damaged, old, or dirty.

Remove the paper and reload a new stack with the printable side face
up. See

Media Loading and Handling Guidelines

for instructions.

The ink cartridges are
low on ink.

Check the

B

black and

A

color ink out lights to see which cartridge you

may need to replace. See

Replacing an Ink Cartridge

for instructions.

Possible cause

Solution

The loaded paper is
damaged, old, or dirty.

Remove the paper and reload a new stack with the printable side face
up. See

Media Loading and Handling Guidelines

for instructions.

The paper thickness
lever is in the wrong
position.

Set the paper thickness lever to the + position to print on envelopes or
other thick media; set the lever to the 0 position to print on other media
types. See

Envelopes

for instructions, then try printing again.

The paper is damp or
the printable side is
face down.

Remove the paper and reload a new stack with the printable side face
up. See

Media Loading and Handling Guidelines

for instructions.

You loaded special
media without a
support sheet.

Follow the special media loading instructions in

Media Loading and

Handling Guidelines

and on the paper packaging for media that require

support sheets. Also try loading your media one sheet at a time.