Epson 740 Series User Manual

Page 152

Troubleshooting

Page 152

In Windows 95, Windows 98, or Windows NT, the Status Monitor 2 window
doesn’t appear

Possible cause

Solution

You didn’t restart your
computer after
installing Status
Monitor 2.

Click Start, select Shut Down, click Restart the computer, and click
Yes to restart your computer. Then try using Status Monitor 2.

Bi-directional support
is not enabled.

Click Start, select Settings, and click Printers. Right-click the EPSON
Stylus COLOR 740 icon and select Properties. Click the Details tab,
then click the Spool Settings button. Click the Enable bi-directional
support for this printer radio button to turn on bi-directional support.
Click OK twice, then close the Printers window and try printing again.

You’re using
ScanDisk.

Before using ScanDisk, turn off background monitoring in Status
Monitor 2. (See

Enabling Background Monitoring

for instructions.) Then

turn it back on when you’re finished using ScanDisk.