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Epson 740 Series User Manual

Page 154

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Troubleshooting

Page 154

Your printer switches to the modem port or won’t confirm on the printer
port (Macintosh)

Your printer icon doesn’t appear in the Chooser (Macintosh)

Your application program can’t open your image file (Macintosh)

Possible cause

Solution

Your Macintosh has
extension conflicts.

Make sure AppleTalk

®

is inactive. In the Chooser, select any Apple serial

printer (such as the LaserWriter) and choose the printer port. Close the
Chooser, then reopen it and select the SC 740 icon and the printer port.
Then restart your system.

You’re using an
AppleTalk cable.

Make sure you’re using a standard Apple System Peripheral-8 cable.
See

Macintosh System Requirements

for more information.

Possible cause

Solution

Your Macintosh has
extension conflicts.

Disable Quick Draw GX in the Extensions Manager. Make sure EPSON
Monitor3 and SC 740 are enabled, and then restart your Macintosh.

The Chooser contains
too many items.

Delete unused items or move them to the Extensions (Disabled) folder.
Then check for your printer icon in the Chooser again.

Possible cause

Solution

Not enough memory
is allocated to the
application.

Highlight the program icon and select Get Info from the File menu, then
increase the memory allocated to the application.