KACO Powador-protect - Manual (Page 47)

Page 47
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12 Warranty and Service
12.1 Factory warranty and liability
On our website http://www.kaco-newenergy.de/ you will find our
latest warranty conditions and a complaints form, in addition to
more detailed information.
During the warranty period, KACO new energy GmbH guarantees
the proper function of the unit and to undertake repairs at the fac-
tory free of charge in the event of a defect for which we are respon-
sible.
Contact your specialist dealer if your unit exhibits a defect or fault
during the warranty period.
Warranty claims are excluded in the following cases:
• Use of the unit in ways not intended
• Improper installation or installation that does not comply with
standards
• Improper operation
• Open the housing (housing cannot be opened without damage)
• Operating the unit with defective protective equipment
• Unauthorised modifications to the units or repair attempts
• Influence of foreign objects or force majeure (lightning, overvolt-
age, severe weather, fire)
• Failure to observe the relevant safety regulations
• Transport damage
All warranty claims must be handled at the premises of KACO new
energy GmbH. Where possible, the unit must be returned in its origi-
nal or equivalent packaging. The costs for these services cannot be
borne by KACO new energy GmbH.