Shutdown/restart problems, Shutdown/restart, Chapter 4 troubleshooting problems – Grass Valley K2 Summit Client Service Manual May.14 2010 User Manual
Page 80
80
K2 Summit Production Client Service Manual
09 April 2010
Chapter 4 Troubleshooting problems
NOTE: You can press the Pause/Break key on the keyboard to keep startup text on
the screen for longer viewing.
Shutdown/restart problems
If the K2 Summit Client is inoperable due to an error it can affect the operation of the
standby button. If pressing the standby button does not shut down the K2 Summit
Client, press and hold the button for five seconds. This forces the K2 Summit Client
to execute a hard power down. If that doesn't work or if after the hard power down the
system does not boot, disconnect then reconnect the power cable(s).
At about
this time…
This behavior should occur…
If not, refer to the following:
—
Pressing the standby button starts the K2 Summit Client
“Shutdown/restart problems” on page 80
0 seconds
Power on LED goes on and stays on.
“Power supply problems” on page 84
Service LED stays off.
“Shutdown/restart problems” on page 80
Front bezel assembly and processor fan start
“Windows startup problems” on page 83
10 seconds
System BIOS screen appears briefly
12 seconds
LSI MegaRAID BIOS screen appears.
35 seconds
Disk information is added to the LSI MegaRAID BIOS screen
40 seconds
Screen with blank disk information appears
45 seconds
Grass Valley logo screen appears
—
60 seconds
Service LED goes on.
“K2 Summit Client system startup” on
page 82
65 seconds
Solid color (desktop background) screen appears
70 seconds
Windows logon screen appears
Logon to Windows to continue the startup sequence.
After Windows logon:
0 seconds
Grass Valley logo desktop appears
“K2 Summit Client system startup” on
page 82
9 seconds
Desktop icons and startbar appear
12 seconds
AppCenter logon box appears.
“K2 Summit Client system startup” on
page 82
Logon to AppCenter to continue the startup sequence.
After AppCenter logon:
0 seconds
System Startup messages appear
“K2 Summit Client system startup” on
page 82
Time
varies.
Between 30
seconds and
2 minutes.
All system components check out as OK and AppCenter
workstation opens. Media operations are functional.