Grass Valley K2 Summit Client Service Manual May.14 2010 - Manual (Page 6)

6 K2 Summit Production Client Service Manual 09 April 2010
Contents
Set power management settings ........................................................................ 64
Checking services ................................................................................................... 64
Services on a stand-alone storage K2 Summit Client ........................................ 64
Services on an shared storage K2 Summit Client .............................................. 65
Checking pre-installed software .............................................................................. 66
K2 Summit Client pre-installed software ............................................................ 66
Making CMOS settings ........................................................................................... 67
Using recovery images............................................................................................ 67
About the recovery image process ..................................................................... 67
Creating a recovery image ................................................................................. 68
Restoring from a recovery image ....................................................................... 70
Using CompactFlash boot media for system restore ......................................... 71
Installing the Fibre Channel card driver .................................................................. 72
Using diagnostic tools ............................................................................................. 74
Running Check Disk ........................................................................................... 74
Running diagnostics for K2 Summit Production Client ....................................... 75
Chapter 4 Troubleshooting problems
Step 1: Check configurations .................................................................................. 78
Step 2: Check connections and external equipment ............................................... 78
Step 3: Check system status messages ................................................................. 78
Step 4: Identify problems using the startup sequence ............................................ 78
Shutdown/restart problems ..................................................................................... 80
Checking external equipment.................................................................................. 81
VGA display problems ........................................................................................ 81
Keyboard and mouse problems ......................................................................... 81
Power connection sequence ................................................................................... 81
BIOS startup............................................................................................................ 82
Windows startup...................................................................................................... 82
K2 Summit Client system startup ............................................................................ 82
Windows startup problems ...................................................................................... 83
Thermal problems ................................................................................................... 83
Codec board problems ............................................................................................ 83
Power supply problems ........................................................................................... 84
Video problems ....................................................................................................... 85
Audio problems ....................................................................................................... 85
Timecode problems................................................................................................. 86
Operational problems .............................................................................................. 87
System problems .................................................................................................... 88
Storage problems .................................................................................................... 89
Media File System problems .............................................................................. 89
Media disk problems .......................................................................................... 89
Checking the storage system ............................................................................. 91
Network, transfer, and streaming problems ............................................................ 92
Chapter 5 Removing and replacing FRUs
External Parts Removal .......................................................................................... 94
Front bezel assembly removal ........................................................................... 94
CompactFlash boot media removal.................................................................... 95
Disk module removal .......................................................................................... 95
Power supply module removal ........................................................................... 96
Codec module removal ...................................................................................... 96
Codec option card removal ................................................................................ 97
Carrier module removal ...................................................................................... 98
Fibre Channel board (optional) removal ............................................................. 99
Internal Parts Removal............................................................................................ 100
Top cover removal.............................................................................................. 100