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Appendix d: troubleshooting and diagnostics – OnLine Power PBC I User Manual

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APPENDIX D: Troubleshooting and Diagnostics

Item Problem Cause Remedy

1

Unit does not start.

1) Input not present.

1) Apply the input power by closing the

feeder or wall breaker.

2) Measure and Verify that the input voltage

is correct,

IF correct turn the input Breaker CB 1,

to“ ON ”,

3) Verify Green LED, “ AC ”, is “ ON ”.

2) Input is not connected

properly.

1) Measure and Verify that the input voltage

is on the correct terminals

of TB 1.
2) See Section 3 - 11, Electronic Tray, input

& output wiring for the correct terminals.

2

Unit is very quiet, no noise.

1) Fan or fans are not running.

1) With CB 1 “ OFF ” check from the front if

the fan rotors are free to turn.

If jammed replace Electronic Tray.

2) Check if the fan 2 wires are connected.

3) Verify Input power as in Item # 1

3

Unit shuts-off, immediately
or within few minutes of
input power failure.

1) Battery Tray not connected or

Battery Breaker CB 2 “ OFF”.

1) Verify Black plug, P3, from Battery Tray

is connected into Battery Jack, J 3, on
Electronic Tray.

2) Verify Battery Breaker, CB 2, on front of

Battery Tray is “ ON ”.

2) Batteries are discharged.

1) Verify if the Red LED, “ Low Battery “

Warning is “ ON ”. Run the unit for over
24 hours to bring the batteries up to
proper charge.

2) Verify if the Green LED’s Battery Voltage

indicators, “ HB ” to “ FB “ are “ ON ”.
Run the unit for over 24 hours to bring
the batteries up to proper charge.

3) Batteries are discharged.

1) Verify by disconnecting the Battery Tray

Plug, P 3, from Electronic Tray Jack, J
3, & Measure that the DC Voltage at the
Plug with CB 2 “ ON “ is correct.

2) Red to Black terminal shall be 46.0 VDC

for 650 watt unit from the Battery Tray.

3) Red to Black terminal shall be 70.0 VDC

for 1300 watt unit from the Battery Tray.

4) Measure the Electronic Tray Jack, J 3,

has the correct DC voltage with no load.

5) Red to Black terminal shall be 53.0 VDC

for 650 watt unit at the Electronic Tray.

6) Red to Black terminal shall be 80.0 VDC

for 1300 watt unit at the Electronic Tray.

J 3 voltage low then replace the

ELECTRONIC TRAY.

7) Run the unit for over 24 hours to bring

the batteries up to proper charge.



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