Warranty, Tech support – Kanguru Mini Clone User Manual
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9. Warranty
This product carries a 1 year* warranty. Kanguru Solutions is not responsible for any damages incurred
in the shipping process. Any claims for loss or damage must be made to the carrier directly. Claims
for shipping errors should be reported to Kanguru Solutions within three (3) working days of receipt
of merchandise. Please refer to the 90-day warranty from the date of purchase. Any claims for loss or
damage must be made to carrier directly. Claims for shipping errors should be reported to Kanguru
Solutions within three (3) working days of receipt of merchandise.
*90-day warranty on labor. After 90 days, a $20 service charge will be applied to all RMAs. Shipping
back to the customer is covered during the first 90 days of purchase. After 90 days the customer is
responsible for shipping both ways.
Kanguru Solutions does not offer money back returns on its duplicator product lines due to the
unique nature of the product. All units will be fully supported under manufacturer’s warranty.
10. Tech Support
If you experience any problems installing your Kanguru product or have any technical questions regarding
any of our products, please call our tech support department. Our tech support is free and available
Monday thru Friday, 9am to 5pm EST.
Call 1-508-376-4245
Or visit our website at
www.Kanguru.com
Warranty / Tech Support