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Warranty, Tech support – Kanguru Mini Clone User Manual

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9. Warranty

This product carries a 1 year* warranty. Kanguru Solutions is not responsible for any damages incurred

in the shipping process. Any claims for loss or damage must be made to the carrier directly. Claims

for shipping errors should be reported to Kanguru Solutions within three (3) working days of receipt

of merchandise. Please refer to the 90-day warranty from the date of purchase. Any claims for loss or

damage must be made to carrier directly. Claims for shipping errors should be reported to Kanguru

Solutions within three (3) working days of receipt of merchandise.

*90-day warranty on labor. After 90 days, a $20 service charge will be applied to all RMAs. Shipping

back to the customer is covered during the first 90 days of purchase. After 90 days the customer is

responsible for shipping both ways.

Kanguru Solutions does not offer money back returns on its duplicator product lines due to the

unique nature of the product. All units will be fully supported under manufacturer’s warranty.

10. Tech Support

If you experience any problems installing your Kanguru product or have any technical questions regarding

any of our products, please call our tech support department. Our tech support is free and available

Monday thru Friday, 9am to 5pm EST.

Call 1-508-376-4245

Or visit our website at

www.Kanguru.com

Warranty / Tech Support