Evoko Room Manager System Administrators Guide - Manual (Page 30)

Ver 8.0 – 2014-03-31
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6.4 Create resource account
It is very important that administrator rights and delegations are set properly when using
a resource account as it will not have any authentication credentials on its own and is not
able to send emails on its own.
Since configuring resource accounts differs between installations, here is some ground
rules to make this work.
A Resource user mailbox account does not have a password. This account is controlled via
an Admin user account and by giving Admin user full access permission to the resource
user mailbox account. This however only solves the authentication part.
Resource users are disabled in AD (Active Directory) and can still not send e-mail
themselves and this is solved by giving ”Send on behalf of” permission to the Admin user.
1 Open MS Exchange Management Console.
2 Expand Recipient Configuration.
3 Select Mailbox.
4 Double click on Room1 (resource). (property window will open).
5 Select «Mail Flow Setting» tab.
6 Double click on «Delivery Option».
7 Click on «+Add...».
8 Double click on ResourceAdmin. 9 Click «Ok».
N.B.! These are general instructions based on a standard installation of MS Exchange
2007, and should be similar in later versions. If this method does not work for you please
find your version specific information directly from Microsoft.
If you are not able to connect using a resource account, consider creating a normal user
to test your connection settings to verify that your server settings are correct.
In case of Office 365 account you need to provide delegate access to resource admin
account for accessing resource account.