Comtech EF Data SLM-5650A Vipersat - Manual (Page 23)

Chapter 1 - General 1-9
Customer Support
Customer Support
Contact Information
Contact Comtech Vipersat Network Products Customer Support for information
or assistance with product support, service, or training on any Vipersat product.
Mail: Attn: CTAC
Comtech EF Data – Vipersat Network Products
3215 Skyway Court
Fremont, CA 94539
USA
Phone: 1+510-252-1462
Fax: 1+510-252-1695
Email: [email protected]
Web: www.comtechefdata.com
Return Material Authorization
Any equipment returned to CEFD (in-warranty and out-of-warranty) must have
a Return Material Authorization (RMA) issued prior to return. To return a
Comtech Vipersat Networks Product for repair or replacement:
• Obtain an RMA form and number from either the CEFD Web Site, or via
phone from a CTAC representative.
• Be prepared to supply the product model number and serial number of the
unit.
• To ensure safe shipping of the product, pack the equipment in the original
shipping carton/packaging.
Reader Comments / Corrections
If the reader would like to submit any comments or corrections regarding this
manual and its contents, please forward them to a Vipersat Customer Support
representative. All input is appreciated.