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4 returning a netperformer unit, 5 training and documentation, 1 request for comments – Comtech EF Data SDM-9220 User Manual

Page 19: Returning a netperformer unit -9, Training and documentation -9, Request for comments -9

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Preface

Memotec Inc.

1-9

that you have received all the units, accessories, cables and optional hardware that you
ordered.

NOTE:

A summary of product items appears on

“Product Description” on page 5-1

.

If any items are missing, or if you have any questions concerning your shipment, contact
Technical Support.

1.4.4

Returning a NetPerformer Unit

If you need to return a NetPerformer unit for any reason, you must ship it in the original
carton using adequate shock insulation material
. Failure to do so may void the
equipment warranty. Consult the Warranty statements included with the product package.
Contact Technical Support for RMA requirements.

1.5 Training and Documentation

We offer a variety of classes to reduce your learning curve and make your employees
more productive. Students learn how to tailor NetPerformer products to meet their specific
business requirements. Each course is developed and delivered by certified instructors
who have in-depth expertise and extensive technical training experience. Customized
courses, tailored to meet your business needs, are also available.

To learn more about our training services, email our education facilities at

[email protected]

.

1.5.1

Request for Comments

Our Technical Publications group welcomes your feedback. Please help us improve future
releases of this document by sending us your comments and suggestions. You can send
email to

[email protected]

.

This manual is related to the following products: