Comtech EF Data SDM-9220 - Manual (Page 126)

SDM-9220/9230 Hardware Installation Guide
8-2 Memotec Inc.
8.1 Symptoms, Problems, and Solutions
Symptom Possible Problem Solution
Unit does not start,
with:
POWER LED off
STATUS LED off
ALARM LED off
No power to unit Make sure the power cord
is properly plugged into the
power inlet on the unit, and
the power outlet on the wall
Check power cord and
replace immediately if
damaged.
Make sure the power outlet
has power.
Unit does not start,
with:
POWER LED amber
STATUS LED any
state
ALARM LED any
state
Unit may be faulty Contact Technical Support
for assistance (see
“Tech-
nical Support” on page 1-8 )
Unit starts, with:
POWER LED green
STATUS LED any
state
ALARM LED red
A software reset occurred Enter DA at the console
command line to view the
alarms
If a soft start (rst) alarm
has been logged with the
notation M=xx A=xx D=xx,
enter ER to dump the Exit
Record. Send to Technical
Support
Enter CE (Clear ERR/
DIAG LED) to turn the
ALARM LED off
Unit starts, with an
alarm message of the
type:
An error has
occurred
(0x00100000
0xC0000002),
please call the tech-
nical support.
A hardware error occurred Enter DA at the console
command line to view the
alarms
Contact Technical Support
and provide alarm codes