SurgeX SX-AX20 - Manual (Page 25)

SX-AX15 (20) User Manual
Page 24
VII. Advanced Operation
DTMF Control
The Axess can be controlled from dial up connections using handset dialing tones (touch tones).
Use of DTMF control requires a unique PIN number set for each user. This PIN is set using the
command line interface, and must be 4 to 10 digits long. Program a PIN code of 0 to disable a
user’s ability to use DTMF control.
DTMF Call Sequence
1. Dial the phone number connected to the Axess. Upon connection a prompt tone will be
heard.
2. Enter the PIN followed by the # key. Upon successful entry, a ready tone will be heard. If
no PIN (or incorrect PIN) is received, an error tone and new prompt tone will be issued.
After three unsuccessful attempts, the Axess will hang up.
3. At the ready tone, enter an outlet number 1-8. The current status of that outlet will be
stated in English: i.e. “one on” or “six off”.
4. The # key is used to change the state of the outlet. The * key is used to reboot (or power
cycle) the outlet for the time configured with the CLI command cycle time. The new
status of the outlet is stated. If the * key is used, the Axess will also state ‘begin’ to
indicate the reboot or cycle has begun.
5. A new prompt tone will indicate that new commands can be entered. While a reboot is in
progress, additional outlets can be addressed and commanded.
6. The caller can hang up at any time to disconnect the call. Any reboots in progress will
finish their cycle time as programmed.
NOTE: Not issuing a command for 5 seconds will cause the Axess to hang up.
Notes
1. The only outlets that a caller has access to are determined by the CLI command set user
outlet.
2. While prompts and voice responses are being played, the Axess will not process DTMF
tones. Wait for the status and prompts to complete before issuing new commands.
3. Address an outlet with a number command before entering a control command (# or *). If
unsure which outlet is being addressed, send the outlet number again.
4. Factory Default user admin has default PIN 23646. Change to desired PIN if maintaining
this account. Resetting to factory defaults will restore this user and PIN.