Parr Instrument 6300 - Manual (Page 93)

T
ECHNICAL
S
ERVICE
6300
E
w w w . p a r r i n s t . c o m 93
A
PPENDIX
E
T
ECHNICAL
S
ERVICE
Should you need assistance in the operation or service
of your instrument, please contact the Technical Service
Department.
Telephone: (309) 762-7716
Toll Free: 800-872-7720
Fax: (309) 762-9453
E-mail: [email protected]
Any correspondence must include the following basic
information:
The model and serial # of the instrument. 1.
Software version(s) shown on the “Software and 2.
Hardware Information” page.
When calling by phone, it is helpful if the person is
close to the instrument in order to implement any
changes recommended by the Technical Service
Department.
R
ETURN FOR
R
EPAIR
To return the instrument for repair, please call the
Technical Service Department for shipping instructions
and a RETURN AUTHORIZATION NUMBER. This
number must be clearly shown on the outside of the
shipping carton in order to expedite the repair process.
If you have not saved the original carton and traps,
please request an A1340DD packaging return kit.
We prefer the calorimeter to be shipped in our cartons
and traps to prevent shipping damage.
Ship repair to:
Parr Instrument Company
Attn: Service Department
RMA # XXXX
211- 53rd Street
Moline, Illinois 61265