Part x. troubleshooting – Austin Hughes IGM-03 User Manual
Page 75

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UM-IGM-03-Q314V1
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Replacement, Removal Or Addition For EC Box
1. How to replace the failed Master EC Box with a new one ?
Step 1
- Prepare a new Master EC Box and set it to 1st level.
( Please refer to user manual < 1.5 > for details )
Step 2
- Configure the IP address of the new Master EC Box as the failed one
( Please refer to user manual < 4.2 > for details )
Step 3
- Disable alarm email in < Alarm > page
Step 4
- Power off and remove the failed Master EC Box from connection
Step 5
- Install the new Master EC Box to the connection and power it on
Step 6
- Click “ Start Connection “ in < Overview > page for the relevant Master IP group
Step 7
- Configure the new Master EC Box in < EC Box Setting > page such as Name, Location
Step 8
- Enable alarm email in < Alarm > page
2. How to replace a failed certain level slave EC Box with a new one ?
Step 1 -
Prepare a new slave EC Box and set the slave EC Box level accordingly
( Please refer to user manual < 1.5 > for details )
Step 2
- Prepare an appropriate length Cat. 5 / 6 cable
Step 3
- Disable alarm email in < Alarm > page
Step 4
- Use a Cat. 5 / 6 cable to bridge over the failed slave EC Box which will be replaced to minimize
log / data loss
Step 5
- Power off and remove the failed slave EC Box from connection
Step 6
- Install the new slave EC Box, cancel the cable-bridging and reconnect the slave EC Box to the
previous and next one
Step 7
- Power on the new slave EC Box
Step 8
- Configure the new slave EC Box in < EC Box Setting > page such as Name, Location
Step 9
- Enable alarm email in < Alarm > page
Ignore step 2 and 4 if the failed slave EC Box is in the last level
Part X. Troubleshooting