Austin Hughes IGM-03 - Manual (Page 72)

www.austin-hughes.com UM-IGM-03-Q314V1 P.67
InfraGuard Manager - IGM-03
Part IX. FAQ
1. What is InfraGuard Manger – IGM-03 ?
InfraGuard Manager IGM-03 is a FREE environmental sensor management software to monitor up to 30 Master
IP Groups remotely ( max. 16 EC box levels in each Master IP Group ), total 480 EC boxes. Each EC box can
connect a variety of sensors to provide an environmental monitoring solution to secure high levels of data center
operational stability and flexibility.
To enhance the functionality, up to 1920 x kWh PDU / Fan Unit can be monitored through IGM-03 GUI as well.
2. What OS platform does IGM-03 support ?
MS Windows XP Professional with SP3 ( 32 bit, English edition only )
MS Windows 7 Professional with SP1 ( 32 & 64 bit, English edition only )
MS Windows 7 Ultimate with SP1 ( 32 & 64 bit, English edition only )
MS Windows 8 Professional with SP3 ( 32 & 64 bit, English edition only )
MS Windows Server 2003 R2 Standard edition with SP2 ( 32 & 64 bit, English edition only )
MS Windows Server 2008 Standard edition with SP2 ( 32 & 64 bit, English edition only )
MS Windows Server 2008 R2 Standard edition with SP1
Ensure users login to the management PC as a member of “ Administrators “ group before IGM-03
installation and execution
3. Why user cannot login to the management PC remotely ?
Make sure the port for web server is added in the firewall setting and the services of web server is started in the
management PC
4. Which database does IGM-03 support ?
PostgreSQL
5. What is the PostgreSQL default password for IGM-03 ?
1qaz2WSX
6. How can I receive alarm email and get full log report ?
Make sure IGM-03 is executed and the alarm server is enabled and configured properly
7. What is the default user name and password of IGM-03 ?
Default user name “ admin “ and password “ 00000000 “
8. What is the command password of IGM-03 ?
Each Master IP group has its command password. It will be requested for any device configuration and control
connected to the EC Box. The administrator can set different password for each Master IP group or all Master
IP groups use the same command password.