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Kofax SupplierExpress User Manual

Page 5

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Contents

SupplierExpress Administrator's Guide

5

Working with Users in Your Company .................................................................................................................... 61

Inviting Users from Your Company ..................................................................................................................... 61

Maintaining User Settings .......................................................................................................................................62

Inviting Users from Your Supplier Companies ....................................................................................................... 62

Disabling a Contact or Cancelling an Invitation .................................................................................................63

Responding to Registration Requests ................................................................................................................... 63

Viewing Invitations ..................................................................................................................................................63

Maintaining Supplier Settings .....................................................................................................................................64
Viewing Invoice Information ...................................................................................................................................... 64

Viewing Invoices ...................................................................................................................................................... 64

Viewing Payments ....................................................................................................................................................65

Viewing Purchase Orders ....................................................................................................................................... 65

Viewing Usage Reports ................................................................................................................................................65
Using the Correspondence Feature ............................................................................................................................66

Responding to Supplier Correspondence .............................................................................................................67

Creating Announcements to Display to Suppliers ..................................................................................................67

What the Supplier Sees .....................................................................................................................................................69

Supplier Response to Open Enrollment ....................................................................................................................69
Supplier Response to an Invitation ............................................................................................................................69
How Suppliers Use Features .......................................................................................................................................70

Silent-Mode Installation .................................................................................................................................................... 71

Editing preliminary_interview.properties .................................................................................................................71
Starting the Silent Installer .......................................................................................................................................... 72

Testing SupplierExpress ....................................................................................................................................................73

Completing Pre-Testing Tasks .................................................................................................................................... 73
Mapping Suppliers and Email Addresses ................................................................................................................ 73
Testing ............................................................................................................................................................................. 73
Problem Solving ............................................................................................................................................................ 74

Log In Issues ............................................................................................................................................................. 74

SupplierExpress Stopped Working after an Upgrade or Reinstallation ..........................................................75

Supplier Cannot Upload PDFs ...............................................................................................................................75

Index .....................................................................................................................................................................................77