Detex V50 EE - Manual (Page 22)

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TROUBLESHOOTING
For further assistance, contact Detex Technical Support 1-800-729-3839
Probable Cause
Turn key clockwise to OFF position.
Confirm strike is pushing in dead latch. Door must be closed.
Confirm 24VDC power on the delayed egress device main board
terminals 1(+) & 2(-).
Confirm closed fire loop connection on power supply.
Confirm cable is plugged in properly.
Confirm the mortise cylinder is functioning correctly.
Confirm closed fire loop connection on power supply.
Confirm the 2-pin header with the two red wires are plugged into the
delayed egress main board.
Confirm 24VDC power on the delayed egress device main board
terminals 1&2.
Factory installed jumper removed from terminals 3 and 4.
Check battery. If no battery is needed, slide DisLoBat switch on
delayed egress main board to 'ON'. See electrical pages of instructions.
Problem
Alarm sounds when power is applied:
No green light when key is turned CCW:
No delayed egress:
Both red and green lights on:
Low battery signal-
Two chirps every 45 seconds: