beautypg.com

Contacting technical support – Dave Smith Instruments PRO 2 User Manual

Page 147

background image

137

Pro 2 Operation Manual

Appendix E: Support

The Pro 2 plays out of tune.

Check Master Coarse Tune and Master Fine Tune in the Global menu. If

that seems correct, run Calibrate Wheels in the Global menu.

The touch sliders don’t go full range.

Run Calibrate Sliders in the Global Menu.

A filter sounds strange or out of tune.

Run Autotune Filters in the Global menu.

It is not necessary to run any of the calibration routines on a regular basis. You

should only run it if you are experiencing problems.

Still experiencing a problem with the Pro 2? Reset Globals in the Global

menu.

Contacting Technical Support

If you are still having a problem with the Pro 2, contact Technical

Support at [email protected]. Please include your Pro

2’s serial number, the version of the operating system (displayed in the

Global screen), and the purchase date.

If you have not already reset the Global parameters and run the calibration

routines (see Troubleshooting, above), you should do it before contacting Technical

Support. It’s probably the first thing they’ll ask you to do.