Dell STREAK mobile - Manual (Page 133)

Troubleshooting 133
Unable to send or receive
multimedia messages.
Your device is in Airplane
mode with no wireless
connectivity. Touch the status area on the
status bar and clear the
Airplane mode check box.
No MMS service is available. Subscribe to the MMS service
from your network service
provider.
Your MMS settings are not
configured properly. Check your network
connection, and confirm with
your network service provider
if your MMS settings are
configured correctly.
Not enough space left on your
device memory. Check if there is enough space
on your device memory. Delete
useless data to free space if
necessary.
Unable to send or receive e-
mail.
The Internet connection or the
e-mail setting is not configured
properly. Check your network
connection, and confirm with
your e-mail service provider if
your e-mail setting has been
configured correctly.
Internet problems
Unable to connect to the
network.
Invalid SIM card. Contact your service provider.
You are not within the
network’s service area. Check the service area with
your service provider.
Poor signal. Move to an open space or if
you are inside a building, move
closer to a window.
Media problems
Windows Media Player on
my computer cannot play
the sounds of the video
captured using the device.
The device records video
sounds in amr format, but
Windows Media Player does
not support amr decoding. Play the video using a video
player with the amr decoder,
such as QuickTime.
Problem Possible causes Possible solutions
bk0_en.book Page 133 Sunday, May 30, 2010 12:34 PM