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Dell STREAK mobile User Manual

Page 132

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132

Troubleshooting

Shortened standby time

The length of standby time is
affected by your service
provider’s system
configuration. The same
device used with different
service providers' systems does
not have the same length of
standby time.

If you are located in an area
where the network signal is
weak, temporarily turn off your
device.

The battery is depleted. In
high-temperature
environments, battery life will
be shortened.

Use a new battery.

If you are not able to connect
to the network, the device will
continue to send out signals as
it attempts to locate a base
station. Doing this consumes
battery power and
consequently shortens standby
time.

Change your location to one
where the network is
accessible, or temporarily turn
off your device.

Messaging problems
Unable to send or receive

text messages.

Your device is in Airplane
mode with no wireless
connectivity.

Touch the status area on the
status bar and clear the
Airplane mode check box.

The signal strength is not
strong enough.

Try moving to a different
location for better signal
reception.

Problem

Possible causes

Possible solutions

bk0_en.book Page 132 Sunday, May 30, 2010 12:34 PM