beautypg.com

Appendix, Contacting dell, Dell technical support policy – Dell 1135n Multifunction Mono Laser Printer User Manual

Page 130: Warranty and return policy

background image

Appendix

Dell technical support policy

Technician-assisted technical support requires the cooperation and participation of the customer in the troubleshooting
process and provides for restoration of the Operating System, application software, and hardware drivers to the
original default configuration as shipped from Dell, as well as the verification of appropriate functionality of the printer
and all Dell-installed hardware. In addition to this technician assisted technical support, online technical support is
available at Dell Support. Additional technical support options may be available for purchase.
Dell provides limited technical support for the printer and any Dell-installed software and peripherals. Support for
third-party software and peripherals is provided by the original manufacturer, including those purchased and/or
installed through Software & Peripherals (DellWare), ReadyWare, and Custom Factory Integration (CFI/DellPlus).

Contacting Dell

You can access Dell Support at

support.dell.com

. Select your region on the WELCOME TO DELL SUPPORT page, and

fill in the requested details to access help tools and information.
You can contact Dell electronically using the following addresses:

World Wide Web

www.dell.com/
www.dell.com/ap/

(Asian/Pacific countries only)

www.dell.com/jp/

(Japan only)

www.euro.dell.com

(Europe only)

www.dell.com/la/

(Latin American and Caribbean countries)

www.dell.ca

(Canada only)

Anonymous file transfer protocol (FTP)

ftp.dell.com

Log in as user: anonymous, and use your email address as your password.

Electronic Support Service

[email protected]
[email protected]
[email protected]
(Latin America and Caribbean countries only)
[email protected] (Asian/Pacific countries only)

support.jp.dell.com

(Japan only)

support.euro.dell.com

(Europe only)

Electronic Quote Service

[email protected] (Asian/Pacific countries only)
[email protected] (Canada only)

Warranty and return policy

Dell Inc. (“Dell”) manufactures its hardware products from parts and components that are new or equivalent to new in
accordance with industry-standard practices. For information about the Dell warranty for your printer, refer to the
Product Information Guide.