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Error messages – Dell 966 All In One Photo Printer User Manual

Page 97

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3. Close the ADF cover.

4. Press the Select button .

5. Resend your print job to print any missing pages.

Error Messages

Error Message:

What it indicates:

Solution:

Alignment problem.

Verify tape removed from

cartridges, run a few cleaning

cycles or check

troubleshooting. Press to
retry

The tape was not removed from the

ink cartridges before the cartridges

were installed.

Remove the tape from the ink cartridges. For

more information, see

Replacing Ink Cartridges

.

There is a problem reading

the memory card. Ensure that

it is not damaged and is

inserted correctly.

The memory card is inserted in the

wrong slot.

Remove the memory card, and reinsert it into

the correct slot. For more information, see

Printing Photos

.

No valid photo image files

detected.

The memory card or the USB key does

not contain supported files.

Make sure that your photos are saved as JPG or

TIFF.

Failed to retrieve the File from

the Mass Storage Device.

The computer fails to retrieve the file

from a memory card or a USB key.

Make sure that the memory card or USB key is

not damaged.

Failed to find an MS Office

application to print.

The computer fails to find an

application to print.

Make sure that the memory card or USB key

contains files that have *.DOC, *.XLS, or *.PPT

as filename extensions.

The attached device is not a

PictBridge or a supported

Mass Storage Class Device.

Please disconnect and refer to

user manual.

Attach a PictBridge-enabled camera or a USB

key into the PictBridge port.

Unplug device to use other

printer features.

An unsupported device is attached or

inserted into the PictBridge port.

Remove the unsupported device.

Paper or photo size error

Change paper or photo setting

in Camera or printer defaults

The size of the photo is greater than

the paper size set.

Choose a photo size that is smaller than the

paper size.

Choose a paper size that is greater than the

photo size. If you want to print a borderless

picture, choose a paper size that is the

same size as the photo.

The attached device is not a

supported Bluetooth device.

Please disconnect and refer to

user manual.

Attach a USB Bluetooth adapter into the

PictBridge port.

Left cartridge missing. Insert

Insert a black or photo cartridge in the left