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Troubleshooting postscript (ps) errors – Dell 2335DN User Manual

Page 270

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Troubleshooting PostScript (PS) Errors

The following situations are PS language specific and may occur when several printer languages are being used.

NOTE:

To receive a printed or screen displayed message when PS errors occur, open the

Print Options window and click the desired selection next to the PostScript errors section.

Problem

Possible

Cause

Solution

PostScript file

can not be printed.

The PostScript

option may not be
installed.

Print a configuration page and verify

that the PS version is available for printing.

Limit Check

Error

The print job

may be too complex.

Reduce the complexity of the page or

try adjusting the print quality settings.

Or, expand the memory capacity.

A PS error page

prints.

Print job may

not be PS.

Ensure that the print job is a PS job.

Check to see whether the software application
expected a setup or PS header file to be sent
to the printer.

The optional

tray 2 is not selected
in the driver.

The printer

driver has not been
configured to
recognize the optional
tray 2.

Open the PostScript driver properties,

select the Device Settings tab, and set the
Tray option of the Installable Options
section to Installed.