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Solving problems, Paper feeding problems – Dell 2335DN User Manual

Page 254

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Cartridge"

.

Unusable

Device

Non USB device is connected

with USB memory port.

Remove the non USB device

from USB memory port.

Waiting

Redial

The machine is waiting for the

programmed interval to
automatically redial.

Please wait a few minutes.

Solving Problems

The following chart lists some conditions that may occur and the recommended solutions. Follow the
suggested solutions until the problem is corrected. If the problem persists, contact Dell.

Paper Feeding Problems

Condition

Suggested solutions

Paper is jammed

during printing.

Clear the paper jam. See

"Clearing Jams in the Paper

Tray"

.

Paper sticks

together.

Ensure that there is not too much paper in the paper

tray. The paper tray can hold up to 250 sheets of paper,
depending on the thickness of your paper.

Ensure that you are using the correct type of paper.

See

"Paper Specifications"

.

Remove paper from the paper tray and flex or fan

the paper.

Humid conditions may cause some paper to stick

together.

Multiple sheets of

paper do not feed.

Different types of paper may be stacked in the paper

tray. Load paper of only one type, size and weight.

If multiple sheets have caused a paper jam, clear the

paper jam. See

"Clearing Jams in the Paper Tray"

.

Paper does not feed

into the printer.

Remove any obstructions from inside the printer. See

"Cleaning the Interior"

.

Paper has not been loaded correctly. Remove paper

from the tray and reload it correctly.

There is too much paper in the paper tray. Remove

excess paper from the tray.

The paper is too thick. Use only paper that meets the

specifications required by the printer. See

"Paper

Specifications"

.

The paper keeps

jamming.

Ensure that the correct paper size is selected. See

"Setting the Paper Size"

.

An incorrect type of paper is being used. Use only

paper that meets the specifications required by the printer.
See

"Paper Specifications"

.

There may be debris inside the printer. Open the

front cover and remove the debris.