Sensaphone 1800 - Manual (Page 99)

Chapter 7: Operation
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will then hang up without speaking a voice message and wait for
you to call back and enter an acknowledgment code. This waiting
period is called the “intercall delay time.” During this time you
may call the unit back from a Touch-Tone phone to receive a report
of the alarm condition and acknowledge the alarm by entering the
acknowledgment code.
NOTE: An alarm cannot be acknowledged using
a pulse (rotary) telephone unless the Callback
Acknowledgment feature is enabled.
Below is an example of what the 1800 will say when you call it
back to acknowledge a typical alarm:
“Hello, this is 555-2278, ‘Acme Warehouse at 3rd and Chestnut
Streets,’ Zone One, ‘Temperature in refrigerator one,’ alarm exists,
temperature too high, it is now 45 degrees F.”
“Enter acknowledgment code.”
The 1800 will now wait 10 seconds for a Touch-Tone
acknowledgment code to be entered. After the last digit of the
acknowledgment code has been received, the 1800 will respond by
saying: “Alarm Acknowledged.” The alarm has been acknowledged
and the unit will hang up. Once the alarm has been acknowledged,
the dialout process stops.
If a Touch-Tone acknowledgment code is not received, the 1800
will offer you a second chance to enter it, responding with: “beep,”
“error,” “Enter acknowledgment code.” If an acknowledgement
code is still not received, then the 1800 will respond by saying:
“beep,” “error,” “goodbye.” The alarm has not been acknowledged.
The 1800 will hang up and wait for you to call back and enter the
acknowledgment code. This waiting period is called the “intercall
delay time.” During this time you may call the unit back from a
Touch-Tone phone and the unit will give a voice report. Once you
receive the complete report, enter the code to acknowledge the
alarm.
NOTE: An alarm cannot be acknowledged using
a pulse (rotary) telephone unless the Callback
Acknowledgment feature is enabled.