Sensaphone 1800 - Manual (Page 113)

Appendix C: Troubleshooting
111
COMMUNICATIONS/DIAL-OUT:
Problem 1
The 1800 fails to dial out.
Cause
a) The telephone number may be
incorrectly programmed.
b) Tone or pulse (the current dialing
method) is not compatible with the
telephone line on which the
1800
is installed.
c) Recognition Time is too long. An
alert condition does not remain in
effect long enough to become a
valid alarm.
d) Max Calls is set to zero.
e) The 1800 is connected to an
incompatible telephone line.
Solution
Recheck programming steps and use
the dial-out test mode to listen to the
unit dial. Refer to Chapter 5.
Switch from the current setting: from
tone to pulse, or from pulse to tone.
Refer to Chapter 5.
Reprogram Recognition Time. Set the
Recognition Time to the minimum
duration required to create a valid
alarm. If possible, test the new setting
by deliberately creating an alert
condition. Refer to Chapter 4.
Reprogram Max Calls. It is a good
idea to set your Max Calls to at
least equal the number of dial-out
telephone numbers programmed.
Refer to Chapter 5.
The 1800 must be connected to a
standard (2-wire analog) telephone
line, not a digital extension to a phone
system. If the unit will not dial out
and the factors previously listed have
been ruled out, try connecting the unit
to a standard residential telephone
line.