Sensaphone 1800 - Manual (Page 115)

Appendix C: Troubleshooting
113
COMMUNICATIONS/DIAL-OUT
(continued)
Problem 4
The 1800 recites the alarm message or Status Report over the
telephone, but is silent at the installation site.
Cause
The local voice mute feature is in
effect.
Solution
Deactivate local voice mute. Refer to
the programming steps in Chapter 5.
Problem 5
The 1800 and telephone answering device (sharing the same line)
answer incoming calls simultaneously.
Cause
The 1800 ’s number of Rings Until
Answer is set to equal the number of
rings set for the telephone answering
device.
Solution
Change the number of Rings Until
Answer for the 1800.
Refer to Chapter 5.