B.2 critical issues of upgrading, B.3 error messages – Atop Technology GW51C-MAXI-WDT User manual User Manual

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B.2 Critical Issues of Upgrading

1. One can always abort the upgrading process by pressing the key from host PC during the

upgrading process. GW51C-MAXI Serial Server will restart automatically and the system remains
intact.

2. If GW51C-MAXI Serial Server does not receive any upgrading data within 30 seconds, GW51C-MAXI

Serial Server will restart automatically and the system remains intact.

3. After the upgrading process finishes, GW51C-MAXI Serial Server will program the flash memory and

buzzer beeps 6 times then restarts. Normally, it takes around 10 seconds to complete the
programming process. If an error occurs during the programming process, GW51C-MAXI Serial
Server will clear the corresponding memory and the system remains intact of what it was.

B.3 Error Messages

Firmware upgrade may not be successful if errors occur during the process.

Error Cause

Message

Comments

Illegal Hex file format

Hex File Text Error

Hex File Check-Sum Error
Hex File Format Error
Hex File End of Record Error

GW51C-MAXI Serial Server
handshaking problem

GW51C-

MAXI

ACK Start Address Error

GW51C-

MAXI

ACK Length Error

GW51C-

MAXI

Response Command Error

Configuration file

Remote IP not found

Open configuration file failure