AirLive MW-2000S - Manual (Page 193)

Appendix D: Accepting Payments via Authorize.Net
AirLive MW-2000S User’s Manual 188
2. Basic Maintenance
In order to maintain the operation, merchant owners will have to manage the accounts and transactions via
Authorize.Net as well as MW-2000S.
2.1 Void A Transaction and Remove the On-demand Account Created on MW-2000S
Sometimes, a transaction (as well as the related user account on MW-2000S) may have to be canceled before it has
been settled with the bank.
a. To void an unsettled transaction, please log in Authorize.Net. Click Unsettled Transactions Æ Locate the
specific transaction record on the “List of Unsettled Transactions” Æ Click the Trans ID number Æ Confirm
and click Void.
Note: To find the on-demand account name, click Show Itemized Order Information in the “Order Information”
section
Æ Username can be found in the “Item Description”
b. To remove the specific account from MW-2000S, please log in MW-2000S. User Authentication Æ
Authentication Configuration Æ Click the server On-demand User Æ On-demand Account List Æ Click
View Æ Click Delete on the record with the account name.
c. Click Delete All to delete all users at once.