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15 - 2 troubleshooting and routine maintenance – Brother DCP-4020C User Manual

Page 203

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15 - 2 TROUBLESHOOTING AND ROUTINE MAINTENANCE

DATA REMAINS

Print data remains in the DCP’s memory
because the computer is hung up.

Re-start printing from your
computer.

Print data remains in the DCP’s memory. The
USB cable was unplugged while the
computer was sending the data to the DCP.

Press Stop/Exit. The DCP will
cancel the job and eject the page
that is being printed.

HIGH
TEMPERATURE

The print heads are too warm.

Allow the DCP to cool down.

INK EMPTY

One or more of the ink cartridges is empty.
The DCP will stop all print operations.

Replace the ink cartridges.
(See Replacing the ink cartridges on
page 15-17.)

LOW
TEMPERATURE

The print heads are too cold.

Allow the DCP to warm up.

MACHINE ERROR
XX

The DCP has a mechanical problem.

Unplug the machine, and then call
Brother or your dealer for service.

MEDIA ERROR

The media card is either corrupt or not
formatted.

Reinsert the correct media card.

NEAR EMPTY

One or more of the ink cartridges are running
out of ink.

Order a new ink cartridge.

NO FILE

The media card in the media drive does not
contain a .JPG file.

Reinsert the correct media card.

OUT OF MEMORY

The data is too large for the DCP’s memory.

(See Out of memory message on
page 5-2.
)

PAPER JAM

The paper is jammed in the DCP.

(See Printer Jam or Paper Jam on
page 15-3.)

ERROR MESSAGES

ERROR
MESSAGE

CAUSE

ACTION