Toshiba Dynadock Wireless U User Manual
Page 62

62
Troubleshooting and Support
Troubleshooting
The
Fn + F5
and
Fn + Space
hot keys on my Toshiba 
computer do not affect the 
external monitor connected 
to my system via the 
dynadock™.
The Fn + F5 and Fn + Space hot key functionality detailed in 
your Toshiba computer User's Guide controls the video 
controller for the computer's built-in display and your 
computer's video port. These hot keys cannot be used to 
control an external display connected via the dynadock™. To 
control the video adaptor within the dynadock™, see 
“Adjusting video settings” on page 47
.
The external monitor 
connected to the dynadock™ 
shows only the wallpaper 
background of my 
Windows
®
desktop.
The default configuration for the external monitor connected to 
the dynadock™ is Extended mode (an extension of the image 
on the computer). This mode allows you to display different 
information on each monitor connected to your computer. Drag 
a window off of the right side of your primary display to have it 
appear on the external monitor. 
To switch to Mirror mode, so that an exact duplicate of the 
image on your primary monitor displays on the external 
monitor, please see 
“Adjusting video settings” on page 47
.
Video or game playback is 
slow or choppy on the 
external monitor connected 
to the dynadock™.
The dynadock™ uses an advanced video graphics controller to 
display images on an external monitor connected to the 
dynadock™. However, the dynadock™ connects to the 
computer via USB, and due to USB 2.0 data transfer speed 
limitations, some or all portions of video/game playback may 
appear slow or choppy. This is not a malfunction of the 
dynadock™. For optimal video playback performance, use your 
computer’s display.
My Windows Vista
®
system
runs more slowly when an 
external monitor is 
connected to the computer 
via the dynadock™.
This may occur if the external monitor is set to Mirror mode 
and the display resolution is higher than 1280 x 800. You can 
take one or more of the following actions to resolve the 
problem:
❖
Disable the Aero color scheme. (Click Start, Control Panel,
Appearance and Personalization, Personalization, and then 
Window Color and Appearance. The Appearance Settings 
window opens. Select a different color scheme other than 
"Windows Aero."
❖
Lower the display resolution.
❖
Switch to Extended mode.
Cannot play videos on an 
external monitor connected 
to the dynadock™.
Try a different media player.
For optimal video playback performance, use the computer's 
display.
The Video Dock icon menu 
does not list all of the 
resolution modes my 
monitor is capable of 
displaying.
The dynadock™ video card requires Extended Display 
Identification Data (EDID) to be supplied by a connected 
monitor. This information includes resolution settings 
supported by the monitor. Some monitors do not supply this 
information, and in such cases the resolution settings available 
in the Video Dock icon menu will be limited, to avoid damage 
to the monitor.
Problem(s)
Solution(s)
