Pulsafeeder factory service policy, Safety considerations, Revision history – Pulsafeeder Polyfeeder EN User Manual

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Pulsafeeder Factory Service Policy

Should you experience a problem with your POLYFEEDER

system, refer to the troubleshooting guide

in your operation and maintenance manual, as well as the information in the separate manual for your neat
polymer feed pump. If the problem is not covered or cannot be solved, please contact your local
Pulsafeeder Sales Representative, Distributor, or our Technical Services Department for further
assistance.

Trained technicians are available to diagnose your problem and arrange a solution. Solutions may include
purchase of replacement parts or returning the component to the factory for inspection and repair. All
returns require a Return Authorization number (RMA #)to be issued by Pulsafeeder. Parts purchased to
correct a warranty issue may be credited after an examination of original parts by Pulsafeeder. Warranty
parts that are returned as defective, and later determined not to be will be returned back freight collect.
No credit can be issued on any replacement electronic parts.

Any modifications or out-of-warranty repairs will be subject to bench fees and costs associated with
replacement parts.

Safety Considerations:

1. Read and understand all related instructions and documentation before attempting to install or maintain

this equipment

2. Observe all special instructions, notes, and cautions.

3. Act with care and exercise good common sense and judgment during all installation, adjustment, and

maintenance procedures.

4. Ensure that all safety and work procedures and standards that are applicable to your company and facility

are followed during the installation, maintenance, and operation of this equipment.

Revision History:

Rev A (4-08) Initial Release
Rev B (01-11)

Rev C (09-12) Corrected temperature range in paragraph 6.3.

Rev D (11-12) Added 100 mesh screen size to paragraph 6.3

Information in this document is subject to change without notice. No part of this publication may be
reproduced, stored in a retrieval system or transmitted in any form or any means electronic or mechanical,
including photocopying and recording for any purpose other than the purchaser’s personal use without the
written permission of Pulsafeeder, Inc.