Panasonic -eng User Manual
Page 98
98
Other
Troubleshooting
Connection/Import
Symptom
Corrective Action
Automatic start-up (WEB MODE, DVD
COPY function, software start-up) does
not operate when the video camera is
connected if other software is already
open.
Other software may cause this software’s automatic start-up function (WEB MODE, DVD COPY
function, software start-up) to fail to operate correctly when the video camera is connected to
your computer. Change the settings on the other software or uninstall it completely.
The video camera is connected but not
displayed on the window or recording
fails.
Click [Refresh] in the main window or other windows. This will update the drive information,
which may enable display.
If the video camera has not been set for connection with the PC, it will not be displayed. (For
details, refer to the operating instructions for the video camera.)
Some video cameras are not supported by Windows
®
2000.
Video cameras cannot be used as the destination for recording video.
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When an SD card is inserted, the card
is not displayed in the media/folder
selection area.
SD cards are not displayed unless they are connected before this software is started. If you
connect the SD device or insert an SD card after startup, select the drive on the [SD] tab of
[Settings], and then click [OK].
(→82)
An SDHC memory card (4 GB to 32 GB) will not be displayed unless using a reader/writer
that supports SDHC.
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Thumbnails are not correctly displayed
on the importing window.
Since image data produced with video cameras other than compatible video cameras
(→10)
or other software does not have thumbnail folders, they are not displayed.
The wrong TV system, NTSC or PAL, may have been selected when the software was
originally installed. Select “About VideoCam Suite 2.0” from “
” at the top right of the main
window, and check the TV system. If the wrong system was selected, you will need to re-
install the software.
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Editing
Symptom
Corrective Action
Images cannot be edited.
Only content (video or photos) stored on the computer can be edited or used in media creation.
Import content stored on other media to your computer before use.
Results of editing do not match the
frames I selected.
With some types of video content, frames may not match the frames selected during editing.