Troubleshooting – Sony SVE141190X User Manual
Page 363

VAIO User Guide SVE1411/SVE1511/SVE1711 Series
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Troubleshooting
What should I do if I cannot complete the recovery
process?
Disconnect all unnecessary external devices from your VAIO computer.
Try the suggestions below:
Check the condition of Recovery Media. If you are using optical discs, check the discs
for dirt or damage. If the discs are not clean, clean them and try recovering your VAIO
computer again.
If you cannot recover your VAIO computer from the recovery area, restart the
computer and recover the computer from the recovery area again, or use Recovery
Media.
If you cannot recover your VAIO computer using a USB optical drive or USB flash
drive, connect the drive to another USB port on the computer, then turn off the
computer and try recovering it again.
If the problem persists, visit the VAIO online support website for further assistance.
© 2012 Sony Corporation
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