If you experience any problem and have a technical question about your VAIO
computer, launch VAIO Care first, which offers you various options to help you solve the
problem.

[Details]

When you contact VAIO support, you may be asked for the serial number and the model
number of your VAIO computer. The serial number is a 15-digit number that can be
found:

in the VAIO Care window;
on the bottom, the back panel of the computer, inside the back panel or inside the
battery compartment;
on the original VAIO box.

The model number is located at the lower right corner of the display on the VAIO
computer.

Other websites

You can find other useful information from the following URL.

Sony products

http://www.sony.net/
http://www.sony.net/electronics/

Operating system online support website

For Microsoft Windows operating system support, visit the Microsoft customer support site.

http://support.microsoft.com/

In Store Service & Support (available in USA only)

Make an appointment with a Sony certified technician at a U.S. Sony Store and get
personalized service and support for your VAIO computer. Sony Technicians can assist with
the setup of your new VAIO computer, system optimization, data rescue, and any repair
service you might need.

http://www.sony.com/store/

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