Activex error message during certificate requests – HID Crescendo Integration User Manual
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December 1, 2008
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47A3-905, A.1
Crescendo Integration Guide
Microsoft Windows Server 2003
ActiveX error message during certificate requests
3.1
When visiting some CA web pages, you may encounter a so-called ‘ActiveX’ error This error is caused by the fact that
some ActiveX controls are not trusted within the Internet Explorer browser. As a result, you cannot view the page as it
was intended, hence you cannot enroll a certificate from that page.
When visiting the web page of the
Smart Card Certificate Enrollment Station, you may encounter such an ‘ActiveX’
error:
Figure 33: Microsoft Certificate Services: An ActiveX control on this page is not safe
There are several ways to resolve this issue. Thus guide will describe a scenario that configures the security of the
Internet Explorer browser in such a way that it will accept the ActiveX control components. This implies that you do not
have to follow the scenario we describe (as this entails bringing down the security of the Internet Explorer browser). A
different solution may be better suited for your situation
3
..
note: Adding the Smart Card Certificate Enrollment Station page to the list of Trusted Sites does not work, as it
does under Windows 2000.
Go to
Tools > internet options… to open the Internet Options dialog
3 For other ActiveX control issues, see Knowledge Base article: ‘ActiveX Error Messages Using Certificate Enrollment Web Pages to Enroll a Smart Card in Internet Explorer’,
and Configuring and Troubleshooting Windows 2000 and Windows Server 2003 Certificate Services Web Enrollment,