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Chapter 5, Troubleshooting – Allied Telesis AT-MCM02 User Manual

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Chapter 5

Troubleshooting

This section contains guidelines for troubleshooting the management module
in the event a problem occurs.

If the BCKUP or MAIN LED is OFF:

Remove and reinstall the AT-MCM02 management module.

If the Ready LED is OFF:

Reconfigure the management module by performing the procedure in

Chapter 3 on page 9.

If there is no SNMP response from the management module:

Verify that the management module has been connected to the
network, as explained in the procedure Chapter 3 on page 9.

Verify that the management station has been connected to the

network.

Check the IP address of the management module by performing the

SHOW IP INTERFACE command.

If no traps are being received by a management station:

Re-enter the IP address for the management station by performing the
procedure Chapter 3 on page 9.

If you are still experiencing problems after testing and troubleshooting the
installation, contact Allied Telesyn Technical Support for assistance. Refer to
“Contacting Allied Telesyn” on page viii or visit our web site at
www.alliedtelesyn.com for support information.