0 troubleshooting – Outback Power Systems MATE2M System Controller and Display Installation and User Manual User Manual
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8.0 Troubleshooting
MATE2M does not power-up
The OutBack MATE2M is powered by the OutBack product that it is
connected to. Make sure that all OutBack Products are powered-up and
operating correctly before connecting the MATE2M. Check or replace the
CAT5 cables running from the MATE2M to the OutBack product.
MATE2M does not find a Device
Make sure that all OutBack Products are powered-up and operating
correctly before connecting the MATE2M. Check or replace the CAT5
cables running from the MATE2M to the OutBack product.
If a HUB is being used, make sure no OutBack products have been
moved, unplugged, or added. If they have, follow the instructions in
MATE2M Setup Communications Options
to REPOLL for moved or new
devices.
MATE2M does not display the correct
meter or setting.
Make sure that all OutBack Products are powered-up and operating
correctly before connecting the MATE2M. Check or replace the CAT5
cables running from the MATE2M to the OutBack product.
If a HUB is being used, make sure no OutBack products have been
moved or unplugged. If they have, follow the instructions in
to REPOLL for moved or new devices.
MATE2M will not EQ my system when I
use the EQ function under the
button.
Older FXs and MXs with a newer MATE2M will not be able to utilize this
system wide command. FXs that do not respond to this command can
have an EQ cycle started by using the EQ start function located in the
STATUS/FX/MODE menu. From the Main screen press
,
function. If a HUB is used, FXs must have an EQ cycle start individually
for each FX on the HUB (Use the
available FXs).
MATE2M displays a ‘COMM ERROR’
If the MATE2M receives too many interrupted or corrupt communications
with OutBack products attached to the HUB, it will display a ‘COMM
ERROR’ screen.
Choosing ‘VIEW DEBUG’ takes you to a screen that lists all ports and
accumulated errors. Any Port experiencing errors can be found by the
error count after the Port number.
00:000 01:000 02:000
03:000 04:025 05:000
06:000 07:000 08:000
09:000 10:000 2M:000
In the example to the right,
Port 4 has a large number of
errors detected (04:025
means Port 4: showing 25
errors).
Pressing any key will take you to the SETUP/MATE/COMM screen,
which will allow the error counts to be reset using the ‘RSET’ button, the
Debug screen can be redisplayed by using the ‘VIEW’ button, or user can
get back to the SETUP menu by using the ‘BACK’ button.
Use the information on the Debug screen to locate the problem device.
Make sure that it’s DC breaker in on, and that is operating correctly.
Check or replace CAT5 cables running from the HUB to that device.
Copyright 2003
© OutBack Power Systems, Inc.
User Manual
MATE System Controller and Display
19009 62
nd
Ave NE, Arlington WA 98223 USA
Tel 360 435 6030 Fax 360 435 6019 Rev 1.00 03/31/04
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