Boonton 52000 Series USB CW Power Sensor - Manual (Page 52)

52 Troubleshooting
No sensor is attached to your PC
Check all cable connections from your PC to your sensor. A connector
may have been loosened and may not be making adequate contact.
This is especially important when using multiple sensor
configurations.
The wrong USB driver has been installed
If the wrong USB driver has been installed then there will be no
consistent communication between your sensor and PC. Use the
following procedure to identify the installed driver
.
This procedure applies to Windows® XP operating system.
1. On your PC, select Start > Control Panel.
2. Double-click on System.
This opens the System Properties dialog box.
3. Select the Hardware tab.
4. Select the Device Manager button.
This opens the Device Manager dialog box.
5. Expand the list of Universal Serial Bus controllers
Click the ‘plus’ symbol to expand the list.
6. If the correct driver has been installed you should see the
following item listed - FTDI FT8U2XX Device
Refer to Figure 43 on page 52.
Figure Correct USB driver configuration