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Troubleshooting – Boonton 52000 Series USB CW Power Sensor User Manual

Page 51

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Boonton 52000 Series

51

Troubleshooting

This chapter explains how to fix some typical software and hardware
configuration issues that you may have encountered. It also provides
some technical background information that can help you better
understand your test environment.

How to fix “No Sensor Connected” problems

When you start your Boonton software application you can get the
following condition message displayed - “No Sensor Connected”,
refer to Figure 43 on page 51.

Figure No sensor connected warning

This can be the result of one of the following issues:
• No sensor is attached to your PC (refer to page 52)
• The wrong USB driver has been installed (refer to page 52)
• The USB cable or USB port are faulty (refer to page 53)
• Incorrectly configured USB hub (refer to page 53)
• More than one application has been started (refer to page 54)
The following procedures will help you correct these problems: