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HP Systems Insight Manager User Manual

Page 68

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by HP SIM as a unique database record with the first field of each section representing the record's
header.

The System Site Information section uses Site name as the header, and Customer Contact
uses Contact's first name and Contact's last name as the header. You must be aware, when
entering information in these sections, that certain properties are tied to the Site name and
Contact's first name / last name

fields. If information is meant to be unique for a particular

system or system location, you must ensure that the Site name and/or Contact's first name/last
name

are also unique.

Under Customer Contact, changing any of the fields Contact job title through Contact other
changes the corresponding properties for all of the systems that use the same Contact's first
name/last name

.

For example, if the Site name was set globally to Widgets Inc. and you require a unique address
for an individual system located in Brussels. You can create a Site name of Widgets Inc. — Brussels
to ensure that the unique address information for this system does not overwrite the other system's
System Site Information

, nor will it be overwritten if changes are made to those systems.

IMPORTANT:

Although HP SIM currently does not require you to complete both System Site

Information

and Customer Contact sections, the Remote Support Pack requires both sections

are filled out, especially the fields designated by *.

Example of setting system properties for multiple systems

This tool enables you to edit system properties for multiple systems at one time. The Set System
Properties

page for multiple systems is similar to the Edit System Properties page for a single

system, except that a checkbox appears next to each property. The checkboxes enable you to
select the properties you want to configure when the tool executes. Only the selected properties
are saved as a property for the target systems. If the value of the selected property is blank, that
property is not set for the systems All properties are optional.

NOTE:

This tool can be used for a single system. However, some of the properties that are

available from the System Page are not available when selecting this option. For example, the
serial number is not available here, whereas it is available from the System Page.

NOTE:

To complete this procedure, you must be authorized to use the

EDIT_SYSTEM_PROPERTIES

tool on the systems you want to update.

See the HP SIM online help for information on editing system properties.

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Monitoring systems